TRUST: We build marketplace trust and cultivate lifelong relationships with our customers
TRANSPARENCY: We share verified business information to build consumer confidence
ACCOUNTABILITY: We agree to oversight and accountability in the TrustKey Marketplace™
RESPECT: We value our customers, treat them with dignity, and always serve with trust
ETHICS: We commit to honest advertising, respectful and transparent sales, and ethical service
INNOVATION: We use technology to deliver timely communication and remarkable service
PROFESSIONALISM: We communicate truthfully and professionally, and resolve issues promptly
FAIRNESS: We provide written quotes with a clear explanation of all recommended work
OPENNESS: We specify scope-of-work, limitations, change requests, and terms and conditions in writing
HONESTY: We offer transparent pricing with no hidden costs or fees
RESPONSIBILITY: We honor our written return, refund, and quarantee policies
INTEGRITY: We keep our commitments and always accept responsibility for our actions
QUALITY: We deliver superior products and services that meet or exceed industry standards
RELIABILITY: We offer dependable products and services with a proven track-record
CONFIDENTIALITY: We safeguard our clients' personal and financial information
EXCELLENCE: We provide exceptional customer service and serve with trust and distinction